1. What Information we collect about you and how it is used

1.1 Contact Us Form

When contacting us, we request your name, email address, and telephone number. These are transmitted via email to our customer services team who use the information to deal with your query. This information is never shared outside of Infotex.

In some circumstances, the data may be stored in our internal support system for further action. This data is stored indefinitely for reference but you may request its deletion by contacting us.

1.2 Newsletter Sign-Up Form

When signing up to the newsletter, you consent for us to collect your email address which is shared with a third-party email marketing provider called Campaign Monitor. This data is then used to generate marketing material which you will receive periodically.

You can unsubscribe to the newsletter at any time using the link provided in each newsletter. Further information regarding Campaign Monitor’s privacy policy can be found here.


2. Your Rights

You have a number of individual rights relating to the processing and storage of your personal data. They are as follows:

Further information can be found at the Information Commissioner’s Office website.


3. Withdrawal of consent, erasure, and information access

Please contact us using the details outlined in the section labelled Data Controller if you wish to do any of the following:


4. Cookies

Cookies are small text files that are placed on your computer by websites that you visit to identify you. They are widely used in order to make websites work, or work more efficiently, as well as to provide relevant information to you.

The table below explains the cookies we use and why.

Cookie Cookie Name Description
Infotex viewed_cookie_policy A cookie used to check if visitors have been made aware of this cookie policy.
Google analytics cookies __utma, __utmb, __utmc, __utmz Cookies used to collect information about how our visitors use our site. We use this information to improve your experience. More information can be found here
Google analytics cookies _ga_* Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

You can manage your cookies here.


5. Changes to this privacy policy

This privacy policy is reviewed and updated periodically and was last updated on 10th January 2018.


6. How to contact us

Please contact us if you have any questions about this privacy policy or the information that we hold about you. This can be done by emailing us at enquiries@infotex.co.uk or by writing to us at the address outlined below.


7. Data Controller

Infotex UK
Martley Hall, Framlingham Road,
IP13 0EN


8. Data Protection Officer

Data Protection Officer
Infotex UK
Martley Hall, Framlingham Road,
IP13 0EN

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