Already an active user on Twitter I wanted to explore the merits of Instagram to see if it may be a better platform for growing brands or small businesses.

THE RISE OF INSTAGRAM, BUT IS IT TIME TO LEAVE TWITTER?

Statistics show that Instagram has overtaken Twitter in active users but Twitter still has far more posts shared each day (500 million tweets v. 80 million instagram images) but what do these statistics mean for me?

Both have a very similar demographic but the main difference is that Twitter is a great platform for sharing content, users can automatically post or share from other social platforms or from a blog, therefore quickly getting content into Twitter to encourage users back to your website or main marketing platform.

Instagram on the other hand is very much ‘in app’ with the user’s complete attention as they are unable to click to go to blogs, videos or outside links. Marketing campaigns must centralise around engaging audiences completely within that platform, not spring boarding them out (of course there is always ways around this) but it is quite a different approach to marketing that needs to be thought about.

Instagram is tapping into a community of very visual consumers, image quality is everything and a great place to build a brand and loyal followers. Whereas Twitter is good for sharing content and interacting quickly with customers, so much so that many large online organisations use Twitter to deal with ongoing support issues.

SO WHAT ELSE IS OUT THERE?

One thing is for sure that the digital landscape doesn’t stand still. Do you remember Myspace and Friends Reunited? The rise of Facebook that was then threatened by Twitter and now Instagram. So it is a pretty safe bet that the next big thing will come along and I have always been under the instinct that early adopters to a platform are actually the ones that reap the benefit, they take a risk, start when the pool is small and get rewarded.

So we have Snapchat making waves with businesses already looking to market here to a very young audience, there is also Vine, and many more. Two new ‘Instagram’ style platforms to watch still in their infancy are Ello and Hyper. Both follow a similar strategy to Instagram but Ello’s manifesto is no advertising not ever. And Hyper with a voting system and anonymous ‘secret’ style posting which could be quite interesting for brands, has the backing of Vine.

Ello’s no advertising manifesto is quite interesting as if using social media purely for selling, then advertising is a quicker way to get in front of your audience and so an avenue to think about. And if it is just about selling then thinking which channel of marketing will actually get the best return on investment is incredibly important, and that may or may not be as an active social media participant.

But mainstream social media platforms are not the only form of social marketing. Currently for me my best return on investment is my newsletter – so efforts should be put to getting more subscribers here.

Also looking at industry specific media platforms is another option. These exist for most industries, and as an example if you are a gallery, photographer, artist or interior designer there is SaatchArt or Houzz. Different audiences but they are still social media, and some of the algorithm’s within these platforms don’t require you to be quite so virulent to get noticed which is another factor when looking for the right marketing balance.

These niche platforms on which you can create a following from an audience actively looking for your type of product or service, although there may be less users and less posts than the big 3, they are much more qualified leads.

STILL A SOCIAL MINEFIELD?

The thought is not, should I be using Twitter or Instagram, Facebook or Linkedin, the questions is what is my marketing strategy and which platform is going to best suit my business, audience, time allowance and budget. These platforms don’t work for everyone and is spreading yourself thin really going to be more beneficial than a contained effort?

There are, and always have been small factions of people that do things differently, but with the connection of social media their voice can gain traction very quickly. This cool hunting means a wave movement of users across platforms scouted out by those hipster explorers and pioneers, followed by the influencers, then mainstream and marketing bringing up the rear.

This pattern won’t stop it has been going on in a social context throughout humanity but our global connection has made it a much faster and more fickle movement. Standing still as a business has never been harder with such a strong forward current as technology expands and globality contracts.

So don’t  just jump on the latest  bandwagon as it won’t last but instead use that traditional approach of ‘which type of marketing actually works for us’.   Time is money and all marketing avenues should be considered. Social media, although very much a tool in our marketing toolkit is not the free, magical, marketing machine we have perhaps been lead to believe. Research, testing and a firm strategy, with routine and continuity will stand you in good stead – and you never know you may even become an influencer not a follower.

SOCIAL GOES UNDER THE MICROSCOPE

I spent a week ankle deep in Instagram and a few of the other visual social media platforms to give some insider insight in my article coming out next week. But if this is already on your mind and you can’t wait until next month why not give us a call and pick our brains in relation to your business online.

This is Part One in a series on our involvement in the Google Partners Elevator Programme

A key Google characteristic in my mind is the long play. They do something because they believe in it, and keep on doing it for as long as it takes for it to yield.

This idealism has anchors in the real world.  The pragmatic recognition that revenues come high on the list of priorities saw to it that Google Adwords got plenty of attention in the early years, since when the company has been able to power its way through numerous adventures, perhaps most notable of late being “driverless electric cars”.

Of course, key to Adwords success was the early dominance of the “free” Internet search engine space – which required focus and brilliance – so that the advertising platform could dominate “paid search” in equal measure.

So here is this leviathan, powered by incredible advertising revenues worldwide to which Infotex has paid its dues in a small way over the years.  When I overheard Dan, Tim and Ollie talking about “Google Elevator”, I thought “Well, they are making cars, why not elevators?”

So imagine my surprise and delight when we were invited as a (let’s face it) rather small “Google Partner” to join their Google Elevator Partner Business Owners’ Coaching Programme.

Google have recognised that there are thousands of hard working and intelligent people out there running digital marketing agencies, which when combined generate billions in ad revenues.  Often the work of a digital agency is challenging, commercially risky and just plain old hard going. To support this community and help us to do better, a handful of us were selected to join their Partner Elevator programme – these are the agencies in whom Google can see potential, and to whom Google is pleased to give back.

This programme bears all the hallmarks of other Google activity.  We have been provided with access to some of the best coaching and mentoring services around.  All in Google’s London HQ with the legendary supplies of food and cupcakes.  Headed up by Robert Craven of The Director’s Centre, a team of his consultants and Google staff have provided us with workshops, books and one-to-one coaching sessions to use in any way we wish for the improvement of our businesses.  Very Google.

For me this has come at an ideal time.  Infotex is 12 years in the making, and I am 53!  We have a great company that has already covered a lot of miles and has real strengths.  The time is right for us to look to the future and crystalise our vision for 2020 and beyond.

Robert and his team are inspiration combined with pragmatism – just as you would expect with all things Google. Here at Infotex we look forward to sharing insights over the coming months and how this experience will help you our customer.

I have a confession – I have a minor obsession with logos. Perhaps it’s all the time I have spent with designers, or being married to one – but I love the meaning behind logos and the affect a small icon can have on people.

The golden arches in any country gives me a craving for chocolate milkshake, a small apple with a bite taken out of it implies luxury technology and a mulberry tree makes me want to sell my husband just to get my hands on a leather bag!

The past couple of years have seen a number of brands alter their logo and 2015 saw the Infotex logo evolve and develop (more on this from our Design Director Abi Fawcus next month). But why did these companies change their already well-known brand symbol?:

1. TO ADAPT TO A CHANGING MARKET:

This year we saw the Google logo had its biggest redesign since 1999. The change was based upon how people react to Google across “many different platforms, apps and devices.”1 The typeface of the new logo is ‘product sans’ which combines “the mathematical purity of geometric forms with the childlike simplicity of schoolbook letter printing”. The renowned four colour is seen across the brand even featuring in the microphone design when using voice controls on your mobile.

Thetrainline.com has also adapted to the mobile market by changing their name to simply Trainline. They launched a new mobile app to illustrate their new brand concept of  ‘Smarter Journeys’, with the CEO Clare Gilmartin stating that their “mission is to help people travel smarter, and by using their phones they can enjoy the advantages of saving money by buying in advance and ensuring they have real time travel updates during their journey.”The #IAmTrain campaign was also launched to promote the change with a heavy emphasis on using social media to promote the new mobile friendly brand.

2. IN RESPONSE TO A MAJOR CHANGE IN THE COMPANY:

Pizzahut has recently redesigned their logo in response the their biggest menu change in years. Dubbed as the ‘Flavour of Now’ this new menu is seen as a response to their recent stagnation in the market and this logo change is used to help the transition. The Vice President of Marketing commented that “Any good flavorful pizza starts with a sauce swirl”3 which is what inspired the red swirl on the edge of the logo.

3. TO PROMOTE A NEW BRAND IDENTITY:

Airbnb completely changed their brand positioning in 2014 by promoting the sense that their customers can ‘belong’ in any of the properties rented through their website.  They introduced their “Bélo” logo –  “It’s an iconic mark for our windows, our doors, and our shared values. It’s a symbol that, like us, can belong wherever it happens to be”4

4. A BAD RESPONSE TO A LOGO DESIGN?

American restaurant giant IHOP (International House of Pancakes) changed their logo for the first time in decades this year. They have simplified the logo but the most major change is the red line below IHOP from a downward to an upward curve. According to the company’s Vice President of Marketing, the old logo “appeared as a person’s frown.”5 Instead he believes that the new and more positive logo will be more attractive to customers and “make them smile.”

5. FOR THE SAKE OF CHANGE?

Facebook have made very slight alterations to their logo using a custom typeface to “modernise the logo to make it feel more friendly and approachable”6 (Josh Higgins, Facebook’s creative director). The most noticeable change is the “a” which is fuller and rounder.

 

Evolving the Google Identity

2. thetrainline.com Rebrands itself to Trainline

Inside the Pizza Hut’s Saucy Rebranding

Belong Anywhere

IHOP Changed its Logo, says the old one looked like a frown

6. Facebook unveils new logo in stunning change for fans of the letter A

In the advent of powerful off the shelf platforms such as WordPress, Shopify or Magento, the cost of buying a website for many business has been considerably reduced.

What is this?

In the advent of powerful off the shelf platforms such as WordPress, Shopify or Magento, the cost of buying a website for many businesses has been considerably reduced. This is great news. Never missing an opportunity designers and coders of all abilities have started designing templates to accommodate most types of businesses on these platforms.

 

Tweet: Designers and coders of all abilities have started designing templates to accommodate most types of businesses on these platforms.Designers and coders of all abilities have started designing templates to accommodate most types of businesses on these platforms.

Well that’s great isn’t it?
These themes look beautiful as the designer has perceived them but they don’t always look so good once your business has been shoehorned into it. Nor do you ever quite know what is under the lid; leading in some cases to problems with updating platform software or browser compatibility.

What does it mean for me?
Understanding your requirements and constraints and offering you the best solution or sharing with you the options is core to how we work. There is no doubt that done properly themes can save you time and money. So we have hand-picked a selection of themes and use them as building blocks to create a website that will fit you but is guaranteed by us.

Here is a quick check list to give you an idea of whether a pre-built or custom theme would work best for you.

A pre-designed theme is great if:

A pre-designed theme is not so great if:

Whatever you want to discuss, we’re here to help.

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